Refund Policy

We want you to absolutely love your portrait. Here's how we make that risk-free:

  • Free unlimited revisions. If anything looks off, we'll redraw it at no charge until it's right.
  • 100% money-back guarantee. If your portrait doesn't look like your pet and we can't make it right, we'll refund you in full.
  • Damaged in transit? Send us a photo within 7 days of delivery and we'll reprint and reship free.

Because portraits are custom-made, we don't accept returns of correct, undamaged items for reasons unrelated to quality (for example, ordering the wrong size after approving the proof). To start a request, email autocontentlg@gmail.com with your order number.